Exchange, Unity Connections, and Sender Format Error
Long time no post! Here’s a quick one…
We’ve been testing integration between Exchange 2010, Cisco Unity Connection Server, and Cisco SpeechView. We could see the messages flowing, but were seeing a “sender format error” in the path, so messages weren’t being delivered as expected. It seems that Unity Connection cannot accept the “AUTH=<>” command (Exchange 2010 Hub, by default, uses the extended SMTP feature set, which starts conversations with an EHLO, and includes the AUTH command). If you don’t already have a dedicated send connector set up in Exchange to talk to Unity Connections Server , you’ll need to create one to resolve this. Once you have the send connector configured to talk to Unity, you need to set it so that it will send an HELO instead of EHLO when talking to Unity.
set-sendconnector “Unity” -forceHELO 1
(change the send connector’s name above as appropriate!)
And bazinga! It all works now.


