Search results matching tag 'BES'

Re: Providing BES Service Account Access to Mailboxes in Exchange 2007

jstidley — Wed, 31 Jan 2007 19:36:00 GMT

Judging by the traffic logs on the site there are a whole bunch of people in the same boat you are. Unfortunately since RIM isn't supporting BES against Exchange 2007 there isn't too much information available other than what is in this thread.

A couple more things to consider.

Can you open the service account mailbox with OWA and/or Outlook?
Are you sure the Exchange 2003 tools (with SP2) are working properly? (i.e Can you open ESM and see the Exchange org?)
Are you getting MAPI specific errors?

You might want to recreate the MAPI profile that BES creates during the install. I have also seen (albiet a long time ago) where you need to delete the service account's windows profile and then recreate the mapi profile to get it to work.

Re: Providing BES Service Account Access to Mailboxes in Exchange 2007

Ryandasilva — Wed, 31 Jan 2007 18:19:35 GMT

Hi,

Yes my service account has a mailbox and it's not a domain admin. I'm going to try uninstalling/re-installing BES as i made some security changes after the install. Do you know of any articles/forums/support groups on this topic. I cant' find anything! i feel like im the only one in the entire world looking into this topic. Google searches have been useless. Except for the original post in this thread.

Re: Providing BES Service Account Access to Mailboxes in Exchange 2007

jstidley — Wed, 31 Jan 2007 17:00:09 GMT

Ryan,

I haven't tested it in a Exchange 2007 greenfield install, each time has always had at least an Exchange 2003 server at some point. So their might be some differences, but since the Exchange schema changes are additive you shouldn't need to prep the domain with Exchange 2003.

ESM only needs to be on the BES server not on the Exchange 2007. Just to be sure, your BES service account isn't a Domain or Enterprise admin is it? The services account also has a mailbox?

Re: Providing BES Service Account Access to Mailboxes in Exchange 2007

jstidley — Tue, 30 Jan 2007 22:55:57 GMT

Are you running BES 4.1 SP2?

I had tried to get this to work with BES 4.0 and was unsucessful even after a lot of time spent working on it. When I used 4.0 I would get the same behavior that you are seeing.